About

The Governance Gap Has a Name.
It Took Thirty Years to See It Clearly.

Three decades at the intersection of brand strategy, multi-channel distribution, and enterprise planning technology — from spreadsheet-driven buying offices to AI-powered demand sensing platforms.

As EVP of Merchandise Planning at Citizen Watch America, Glenn managed a $500M brand business with 10,000+ distribution points and a $150M annual purchasing budget. That experience is the foundation of Retail Syntropy.

Glenn Pascrell, Founder of Retail Syntropy

Glenn Pascrell

Founder & Principal

MIT xPRO

AI Executive Strategy Certification

Citizen Watch America

20 years as EVP, Merchandise Planning

Premium Brand Companies

30+ years cross-functional leadership

Career

A Career Built at the Intersection

2025 – Present

Founder & Principal

Retail Syntropy

Founded a brand governance consulting practice combining 30 years of planning expertise with AI-augmented governance frameworks for brands navigating multi-channel complexity.

2005 – 2025

EVP, Merchandise Planning

Citizen Watch America

Led merchandise planning for a $500M brand business spanning 10,000+ distribution points across wholesale, DTC, and digital channels with a $150M annual purchasing budget. Built and managed cross-functional planning teams across multiple watch brands.

Earlier Career

Planning & Merchandising Leadership

VF Corporation · Warner Lambert

Led planning implementations at VF Corporation (Tommy Hilfiger Intimates) and Warner Lambert's Consumer Healthcare division, now part of Pfizer. Foundational experience in merchandise planning, demand forecasting, and channel strategy.

The Practitioner's Advantage

Most consulting practices bring frameworks. We bring frameworks forged in two decades of daily decision-making across 10,000 wholesale doors. The difference isn't theory — it's pattern recognition that only comes from living inside the system you're trying to fix.

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